Privacy Policy (Interim Version)

Standing Up For You - Protecting Your Privacy

Last Updated: January 2026

INTERIM POLICY NOTICE: This is a simplified privacy policy for our pre-launch website. When our full claims management service launches, we will publish a comprehensive privacy policy covering all data processing activities. We will notify you of any changes.

Ashworth & Ingram Compensation Partners Limited takes the security and privacy of your personal information seriously. We are committed to protecting and respecting your privacy.

Ashworth & Ingram Compensation Partners Limited is registered under the Data Protection Act 2018 and with the Information Commissioner's Office (ICO) under registration number ZB907311. We operate in full accordance with UK data protection laws and the UK General Data Protection Regulation (UK GDPR). Ashworth & Ingram Compensation Partners Limited is the Data Controller for any information you provide to us.

This Privacy Policy explains how we collect and use information during this pre-launch phase of our website. Our full claims management service is not yet operational, so this policy covers only the limited data we collect through our website at this time.

Trading Names and Styles

Ashworth & Ingram Compensation Partners Limited may trade under various business names, including but not limited to Council Repair Claims and Car Finance Commission. Regardless of the trading name used, Ashworth & Ingram Compensation Partners Limited remains the Data Controller for all data processing activities.

What Information We Collect

During this pre-launch phase, we collect very limited information:

Information You Provide

If you use our contact form, we collect:

  • Your name
  • Your email address
  • Your phone number (if you provide it)
  • Any message or information you include in your enquiry

Website Usage Information

When you visit our website, we automatically collect:

  • Information about your computer and website visits (including IP address, geographical location, browser type, referral source, visit duration and page views)
  • Cookie data (see Cookie Usage section below)

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries submitted through our contact form
  • Inform you when our claims management service launches (if you have expressed interest)
  • Improve our website and user experience
  • Understand how visitors use our website through analytics

Important: Contact form submissions are sent directly to our email system. We are not currently collecting or storing personal data in any claims management database or system.

Legal Basis for Processing

Legitimate Interests: We process your contact form enquiries based on our legitimate interest in responding to potential customer enquiries and building our customer base ahead of our service launch.

Consent: By submitting a contact form, you consent to us processing your information to respond to your enquiry and, where you have indicated interest, to notify you about our service launch.

Cookie Usage

Our website uses cookies to provide you with the best possible experience. Cookies are small text files stored on your device that help us understand how you use our website.

What Cookies We Use

Our website currently uses the following:

  • Google Analytics: To understand how visitors interact with our website. This helps us identify trends and improve our services. The cookies collect anonymous information about site visitors.
    To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout
  • Essential Cookies: Required for the website to function properly.

Managing Cookies

You can control cookies through your browser settings. However, blocking cookies may affect how our website works and may prevent you from using certain features.

For more information: https://www.allaboutcookies.org/

Who We Share Your Information With

During this pre-launch phase, we share your information with very limited parties:

Hosting Provider (Rain Ventures/AWS)

Our website is hosted on infrastructure provided by Rain Ventures using Amazon Web Services (AWS). This means your contact form data passes through their systems when you submit it. All data is processed within the UK/EEA.

Resend (Email Communications)

Contact form submissions are processed and sent via Resend, our email communication service. Resend processes your name, email address, phone number, and message content to deliver your enquiry to our team. Data is processed within the UK/EEA.

Resend's privacy policy: https://resend.com/legal/privacy-policy

Microsoft 365 (Business Communications)

Contact form enquiries are received and managed through our Microsoft 365 business email and collaboration platform. Microsoft processes your contact details and correspondence as part of our internal business operations. Data is processed within Microsoft's global infrastructure with EU/UK data protection standards.

Microsoft's privacy statement: https://privacy.microsoft.com/privacystatement

Analytics Providers

We use Google Analytics to understand website usage. This data is anonymised.

We will not sell, rent, or share your personal information with any other third parties during this interim period.

How Long We Keep Your Information

We keep information from contact form enquiries for:

  • 12 months from the date of your enquiry if no service contract is entered into
  • 6 years if you later become a client and enter into a service contract with us

Website analytics data is retained in accordance with Google Analytics retention policies (typically 26 months).

How We Protect Your Information

We take appropriate security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information. This includes:

  • Secure transmission of data through encrypted connections (SSL/TLS)
  • Limited access to personal information only by staff who need it
  • Regular security reviews of our systems and processes
  • Secure hosting infrastructure provided by reputable providers

If we discover a data security breach, we will notify you and the ICO where legally required.

International Data Transfers

Your data is primarily processed within the UK. However, some of our service providers (such as Google Analytics) may process data outside the UK/EEA.

Where data is transferred outside the UK/EEA, we ensure that:

  • The country has been deemed to provide adequate protection by the UK government or European Commission, OR
  • Appropriate safeguards are in place, such as standard contractual clauses

You can contact us for more information about the safeguards we use for international transfers.

Your Rights

Under data protection law, you have the following rights:

  • Right of Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete personal information.
  • Right to Erasure: You can ask us to delete your personal information in certain circumstances.
  • Right to Restrict Processing: You can ask us to restrict how we use your personal information in certain circumstances.
  • Right to Data Portability: You can ask us to provide your personal information in a portable format.
  • Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact our Data Protection Officer using the details in the Key Contact Details section below.

Complaints

If you believe we have mishandled your personal information, you can:

Contact us directly:

Email complaints@ashworthingramcp.co.uk with the subject "Data Protection Complaint". We will respond within 48 hours.

Contact the ICO:

You also have the right to lodge a complaint with the Information Commissioner's Office:

Changes to This Privacy Policy

We may update this privacy policy from time to time, particularly when we launch our full claims management service. When we make significant changes, we will post a notice on our website and update the "Last Updated" date at the top of this policy.

Important: When our full service launches, we will publish a comprehensive privacy policy covering all data processing activities including claims management, document processing, identity verification, and legal partnerships. If you have submitted a contact form enquiry, we will notify you of these changes.

Key Contact Details

For any questions about this privacy policy or how we handle your personal information, please contact our Data Protection Officer:

Data Protection Officer

Ashworth & Ingram Compensation Partners Limited

The Old Mill, Kings Mill, Kings Mill Lane

Nutfield, Surrey RH1 5NB

Email: data@ashworthingramcp.co.uk