Housing disrepair
Living in poorly maintained accommodation provided by a council or housing association?
You deserve better.
See if you are eligible to get repairs AND compensation – No Win No Fee.
Launch Coming Soon
Your home should be safe and in good condition.
We're almost ready to help you make that happen.
Our online claims service launches shortly - it will take just minutes to check if you have a case and get started.
Got questions now? Get in touch:
We're FCA regulated and our service is completely free to you.
Council Repair Claims | Ashworth & Ingram Compensation Partners Ltd
Authorised and regulated by the Financial Conduct Authority
Fill out our quick form to see if you may have a claim – free assessment!
Free Assessment
Fill out our quick form to see if you may have a claim
Recognising Housing Disrepair - Know Your Rights
If you live in a council or housing association owned property, your landlord has a legal duty to keep your home safe and habitable. If you're experiencing any of these issues, you may be entitled to compensation:
Common Disrepair Issues We Handle:
Damp & Mould Problems
- • Black mould on walls or ceilings
- • Condensation issues causing health problems
- • Musty smells and visible damp patches
- • Landlord ignoring ventilation problems
Heating & Hot Water Issues
- • No heating during winter months
- • Broken boilers left unrepaired
- • Radiators not working properly
- • No hot water for extended periods
Water Damage & Leaks
- • Leaking roofs causing interior damage
- • Burst pipes flooding your home
- • Faulty guttering damaging walls
- • Windows letting in water
Structural Problems
- • Cracked walls or unsafe foundations
- • Damaged stairs or balconies
- • Broken doors or windows
- • Unsafe electrical wiring
Pest Infestations
- • Rats, mice, or insect problems
- • Landlord refusing to treat infestations
- • Structural damage allowing pests entry
Safety Hazards
- • Faulty electrical systems
- • Gas leaks or unsafe appliances
- • Broken smoke detectors
- • Dangerous plumbing
What Makes Your Landlord Legally Responsible:
They've been notified of the problem (in writing is best)
Reasonable time has passed for repairs (usually 28 days)
The issue affects your health, safety, or comfort
You Have the Right To:
Live in a property that's safe and habitable
Have repairs completed within reasonable timeframes
Receive compensation for inconvenience and damage
Take legal action if your landlord fails to act
Claim compensation for your suffering and expenses
Don't Let Your Landlord Ignore You
Many tenants suffer in silence, unaware they can claim compensation. Whether you're in council, housing association or local authority owned accommodation - you have rights that we'll help you enforce.
Important: You don't need to move out or risk your tenancy. We handle everything professionally while protecting your housing situation.
Been dealing with these issues for months or years? The longer you've suffered, the more compensation you may be entitled to.
How the process works:
We know it can be stressful living in poor housing conditions, and even more stressful trying to fix it. That's why we've made the process simple and supportive from the start.
You Get in Touch
Share a few details with us about your housing situation. You can fill out our quick form or reach out in the way that's easiest for you.
We Gather Information About your Potential Claim
If step 1 is successful, we gather more information about you and your situation so we get a better understanding of what has happened.
Your Case is Reviewed
Once we've received your information, it will be carefully reviewed to see if your case meets the criteria for a potential housing disrepair claim.
You're Connected with a Specialist Firm
If your case is suitable, it will be passed on to one of our trusted legal partners, firms who deal with housing disrepair claims every day. They'll handle your case from here and explain exactly what happens next.
We only work with regulated and experienced firms who specialise in this area, so you can feel confident you're in good hands.
The Legal Process Begins
The solicitor will gather the evidence, speak to your landlord and work to get the repairs done and compensation arranged. Most cases are sorted without going to court.
No Win, No Fee
You won't pay anything unless the claim is successful. Your solicitor will explain this clearly before you sign anything.
Cancellation Policy
You can cancel your agreement with us at any time before we pass your case to a solicitor by contacting us in writing, by phone or by email. You will not be charged for cancelling.
Alternative Option
You do not need to use a claims management company, and by using a claims management company it does not mean your claim will be dealt with quicker or that you will receive a better service. You can submit complaints directly to the responsible party and refer successful claims to the financial ombudsman service yourself for free.
Ready to check your claim?
Free, no-obligation assessment. Find out if you could be entitled to compensation.